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Course Content
Welcome to Module 4
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The Approach
What Do We Mean By Approach
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What is a Person-Centred Approach?
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The Benefits of a Person-Centred Approach
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Why is the Approach So Important?
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Model For Successful Engagement – The Approach
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Approach Begins With YOU
Understanding Your Presence
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Check Yourself at the Door
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Listen, Observe, Be Interested
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Be Patient, Be Flexible, Be Responsive
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Include Everyone
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Meet People Where they Are
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Approach and Participation
Supporting Participation
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Building Relationships
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Sharing Expectations
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Setting Social Norms
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Reflecting and Improving
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Routines and Length of Programs
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Communication Strategies
Effective Communication
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General Strategies
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