Knowledge Check - Moods and Emotions - Art Gallery of Hamilton Program

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Question 1 of 3

1. Question

A participant in your group does not smile or laugh at all throughout the program, but they answer questions when asked and look at others in the group when they are speaking. What does this tell you?

a) They do not enjoy the conversation or the other participants.
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b) Someone has said something that offends them.
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c) They are engaged even though they don’t show the emotion you expect.
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d) They do not understand what is being said.
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e) You are not doing a good job.
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Question 2 of 3

2. Question

A participant begins to cry partway through a conversation, but you don’t know why. Their partner attends to them and tells you that everything is okay. What can you do?

a) Ignore the person who is crying and continue with the program.
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b) Acknowledge the participant’s feelings and ask if they’d like to continue.
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c) Do not draw attention to the emotion, and continue to include the participant in conversation.
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d) Ask the participant what is upsetting them.
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e) Ask the participant’s partner what is wrong.
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Question 3 of 3

3. Question

A participant says they don’t want to participate because they aren’t any good at what they are doing. How can you help?

a) Tell them that there are no right answers or results, but that everyone’s ideas are interesting. Gently remind them that it is about enjoying the experience.
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b) Share your idea first and then ask them if they agree or disagree.
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c) Ask group questions that allow people to participate in easy, non-verbal ways to warm everyone up.
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d) Let them know it is okay to go at their own pace, and join in more when they are more comfortable.
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e) All of the above.
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Knowledge Check – Moods and Emotions

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